CALIFORNIA CREDIT UNION CAR BUYING
Personal information collection
CUCarNet.com collects your personal information to help us provide all of our users with a high level of customer service. It also allows us to better serve your specific needs by bringing categories most suited to you to your attention, and allow you speedy access to our products and services. Our users personal information allows us to make you aware of the latest special offers, events, updates or announcements. If any user does not wish to be kept up-to-date about recent CUCarNet.com updates, news and information, simply send us an email and we will update your preferences.
Which Information do we mean?
There are many ways our users personal information allows us to provide a better service, i.e. when speaking with a representative on the telephone, setting appointments, utilizing our online form, filling out any online surveys or registering and/or purchasing a product or service. In these cases we may collect your personal information specific to the situation such as name, phone number, email address, mailing address and/or contact preferences; in addition to the information you provide regarding your vehicle and its location. It is possible we will collect your information for market research purposes, i.e. where you access the internet and your occupation, to learn more about our users and provide services better suited to each one. We may also collect information regarding your activities on the CUCarNet.com and its affiliate’s websites. This allows us to determine which information is the most useful to our users and also to discern which parts of our website and content is of the most interest. If our users choose to participate in any public bulletin boards, chat rooms or leave comments on the CUCarNet.com website they should be informed that the information they make publicly available will be accessible by other users. Personal information our users submit to any one of these public forums can be viewed, accumulated and utilized by other users to transmit unsolicited messages to you. CUCarNet.com will not be responsible for any personally identifiable information our users choose to submit to these public forums.
When we will disclose your information
How we protect you
CUCarNet.com engages many preventative measures, including technical, material and administrative, to ensure our users information is safeguarded against theft, calamity and abuse, as well as unauthorized access, modification, disclosure, and destruction. You can help us by taking preventative measures of your own when you are on the internet. Be sure to change your passwords often, always utilizing a combination of numbers, symbols and letters, and make sure you always use a secure web browser.
Integrity of your personal information
CUCarNet.com utilizes safeguards to preserve our users personal information and keep it unimpaired, authentic and up to date for the purpose which it is used. You will always have the right to access and revise your personal information. If you would like to update or get a copy of your personal information please email us.
Cookies and those other technologies
CUCarNet.com uses “cookies” and other technologies which allow us to better understand popular parts of our website, what our users visit the most, and how much time they are spending there. We also utilize cookies and other technologies to establish that our online advertising is properly bringing users to our services and products. We use the cookies and other technologies in order to study our website traffic patterns, and the efficiency of our customer communications. We utilize cookies to customize your user experience and make the site more convenient for you each time you interact with us. If you prefer not to enable cookies, please send us an email for instructions to disable them. Our users should note that disabling cookies may render parts of the CUCarNet.com website inaccessible to them. As is common practice, CUCarNet.com may gather specific information automatically and store it in log files. This information may include but is not limited to internet protocol pages, browser type, internet service provider, operating system, referring/exit pages, date/time stamp and clickstream data. This information does not identify you in any way and is used to manage the site, gather demographic information about our users, analyze trends, and track your movements around the CUCarNet.com website. We will not use any of the information collected to market directly to that you, it is strictly for research purposes. Some of our email correspondence may have a “click-through URL” which is linked to content on the CUCarNet.com website. When you click on one of these URLs you will pass through our web server prior to arriving at the forordained web page. We then track these click-throughs to help us measure effectiveness of our customer communications and to help us to determine interest in particular topics. If you prefer not to be tracked, you can avoid it by not clicking on any text or graphic links in our email communications. We may also use pixel tags, which are tiny graphic images that inform us which parts of the CUCarNet.com website users visit and/or measures the effectiveness of the searches our users have performed on our website. These pixel tags allow us to send you email messages in the correct format, it also tell us whether or not our emails have been opened, this helps ensure we are only sending messages of interest to you. All information is stored in secure databases.
Our commitment to your privacy